Seniors Services


Phone: 250.545.0585


  102-3201 30th Street

Vernon BC V1T 9G3


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Better at Home Program

      (Rides from Volunteer Drivers)

Through the Better at Home program, volunteers may be available to provide you with transportation to and from appointments.  Please note services are limited and are subject to volunteer availability. You must register to be in the Better At Home Program.

Private Rides for In-Town and Out-Of-Town

The Community Service Directory is a listing of affordable private services available to seniors in the North Okanagan.  Transportation is included in this directory.  Please click this link to view the directory.  Rates vary.

Armstrong Volunteer Driver Program

Providing transportation for medical and dental appointments in Armstrong, Enderby, Vernon, Kelowna and Kamloops.  Serving the citizens of the City of Armstrong and District of Spallumcheen.  For transportation, phone 250.546.0999.  Office hours are Monday to Friday, 10am-12pm.  Voicemail will be checked.  Sponsored by the Armstrong Seniors Activity Centre. 

Vernon Regional HandyDART

HandyDART is a transportation service for persons who have a disability that is sufficiently severe that the person is unable to use conventional transit service without assistance. HandyDART service is provided to and from accessible building entrances. You must be registered with the HandyDART office before you can use the service.

Phone: 250.549.1366 (press 2)


Taxi Supplement Program: If the regular HandyDART vehicle is unavailable when you need a ride, the HandyDART operator may book you a taxi instead.  The Taxi Supplement Program enables the HandyDART dispatcher to relay the passenger's name, pickup and drop off details to Vernon Taxi. Vernon Taxi then schedules the passenger for pick-up/drop-off.  There may be restrictions on the use of this service including requirements for ride sharing and budget limitations.

Annual Bus Pass Program

The BC Bus Pass Program offers a reduced cost, annual bus pass for low income seniors and individuals receiving disability assistance from the Province of British Columbia.  The bus pass is provided for an administrative fee of $45 per year and is valid for one calendar year, expiring on December 31. The fee is not pro-rated for applicants applying part way through the year. Handy Dart is not included in this program. 

Phone: 1-866-866-0800, press extension 4, and then press extension 3.


Vernon Regional Transit System

Phone: 250.545.7221


Vernon Regional Transit's low-floor buses are able to carry 2 wheelchairs or 1 scooter. For passengers who have difficulty with stairs, the front of the bus can be lowered to within 9.8" of the road surface (or about 10 cm from the sidewalk). 

Fares:  There are several ways to save on bus fares.  Save money by buying a book of 10 bus tickets.  Day Passes are good for unlimited travel in one day, and with a Monthly Pass, you have unlimited travel on the bus for a month for the same price as 15 return trips.

Where to buy bus tickets and passes: Vernon City Hall, Nolan's Pharmasave, Okanagan College, Regional District of North Okanagan Office, Lumby Municipal Office, Enderby Municipal Office, Armstrong Municipal Office, Spallumcheen Municipal Office.

► Do you want to learn how to use the bus?

The Community Travel Training program is a free service designed to teach seniors and individuals with disabilities to use the transit service. This program allows individuals to learn at their own pace. Call 250.545.7221 for more information. Note that travel training in Vernon is only available for groups.  You can also call NexusBC Seniors Services at 250.545.0585 to be placed on a list for a group session.

Health Connections: Revelstoke to Kamloops / Kelowna

Health Connections is a transit service providing communities with accessible transportation options to access non-emergency medical appointments. Although medical appointments are a priority, everyone is eligible to use this service if space is available.  To take advantage of the transit service, you must call to arrange your trip. Transit staff will let you know the exact time of pick up.


Revelstoke - Sicamous - Salmon Arm - Sorrento - Kamloops

Revelstoke - Sicamous - Enderby - Armstrong - Vernon - Kelowna

Phone: 250.837.3000 (Revelstoke) or 1.866.618.8294


Wheelchair Taxi (Vernon Taxi)

It is suggested that you call a day in advance to reserve a wheelchair taxi.  The cost is slightly more than a regular taxi fare. The meter runs during drop-off or pick-up.  Arrangements can be made for pick-up for social events in the evenings if calls made 2 days in advance and if there is an available driver. Taxi Savers are accepted for Wheelchair Taxi fares.  Phone Vernon Taxi at 250.545.3337.


Medi-Van Canada is a private provider of non-emergency transportation to and from hospitals, clinics, personal care facilities and private residences. For more information, phone 250.860.0682 or visit

Hope Air

Hope Air is the only registered, national charity that provides free flights to people who cannot afford the cost of an airline ticket to get to medical expertise or specialized medical technologies that usually exist only in larger urban centres.  For ore information, visit


Did you know?

Saving on Bus Fares

The Government of Canada offers a
non-refundable tax credit if you use a bus pass. 
Click here for more information.

Learn How To Use The Bus

The Community Travel Training program is a free service through BC Transit designed to teach seniors and individuals with disabilities to use the transit service. This program allows individuals to learn at their own pace. Call 250.545.7221 for more information or visit BC Transit online.

You can also call NexusBC Seniors Services at 250.545.0585 to be placed on a list for a group session.

Boarding the Bus 

If using a walker, wheelchair or scooter, request the operator to kneel the bus or lower the ramp. You may board only at designated stops, via the front door of the bus. Have your fare ready when you board the bus, and swipe your bus pass or display the Day Pass to the operator. Ask the operator if you are not sure this is the correct bus or to request a callout of a specific stop.

If you would like to learn how to board a bus with your wheelchair, walker or scooter, BC Transit can help. Call your 250-545-7221 to arrange a session.

Priority Seating

The priority seating up front on the bus is designated for people with disabilities, passengers with children in strollers and seniors - in that order. Please respect the priority seating designations, and be prepared to move if the driver asks you to.

Getting off the Bus

Exit by the rear door when possible. If you use a walker, wheelchair or scooter, request the operator to kneel or lower the ramp. After leaving the bus, wait until the bus pulls away and you have a clear view of any oncoming traffic before you cross the street. To get off the bus in rural areas with no designated bus stops, ask the driver to find a safe place to stop.

Travel Assistance Program

Travel assistance is available to eligible BC residents who are required to travel outside their home community to obtain non-emergency, physician-referred specialist medical care.  For more information, visit their website at